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Noticeboard

DR BIGGS AND DR OLSEN PATIENTS

You many be aware that both Dr Peter Biggs and Dr Camilla Olsen have now left the Practice.  If you are currently registered with either Dr Biggs or Dr Olsen, we need to allocate you to a new named GP.   If you have a preference for your new named GP, then please contact us now with your request details and we will do our utmost to accommodate your request.  If we do not hear from you shortly,  we will allocate you a new named GP in due course.  We look forward to hearing from you. 

DRS  FOORD,  MCIVOR, WALKINGTON, TITTERTON, HORTON-SZAR, LINDSAY, BALASUBRAMANIAM (based at Chartham/NMP Practice), CHARLEY, JOHNSON, HUGHES (based mainly at Chartham Surgery) , HANCOCK.

       

Click on the above ^^^^ to bring up an Prescription Order form.

Do you access our Patient Access online services for ordering your prescriptions?  If so click here to go to the login page or click here if you wish to know more about our online services.

If you wish to collect your prescription from our Blean Surgery please indicate on the 'collect from' drop down box on the request page.

repeat prescriptionsPatients on regular medication will require repeat prescriptions and, for a safer and speedier service, repeat prescriptions are now computerised. Your Doctor will have entered onto the computer what medication you are taking and, each time a new prescription is written by the computer, a new request form is also generated for you to make your next request.

Each request for a prescription must be done individually, therefore, if doing a second patient prescription then remember to send your first request before doing the second otherwise we will not receive it. 

Please be aware that if you remove your temporary internet files from your PC, then your saved prescription details will be lost.  A new system set up allows you to create a prescription account with us.  In this way, you log on and your prescription details will always be saved and deleting your temporary internet files will have no effect.  We hope this helps.

Requests for repeat prescriptions are not taken over the telephone, as errors can occur in verbal communication.

Once you sent your online request, If you do not receive a system generated confirmation email after 1 hour then please resend your request.  The confirmation email ensures you that we have received your request.  You will not receive this email if you dont supply an email address although your request will get to us.

If you would like any technical help with doing online prescriptions or would like to check if we have received your request, please call us and ask to speak to Michael who will be happy to assist you.

  1. Repeat prescriptions will be ready for collection from the Practice 48 hours after we have received them.  However, if you have arranged a Pharmacy Pick Up, their service time schedule may be longer, please check with your Pharmacy.   They can also be processed at our Blean Branch Surgery.   Any requests sent via this online service after 3pm will not be dealt with until next working day.
  2. If you have more than one repeat prescription, please try and order all your items together.
  3. If you are receiving any medication that is not on your request form, please add this clearly on the request slip and this will be added after checking this with the Doctor.
  4. Either deliver or post your repeat prescription form to the Northgate Medical Practice or to the Blean Branch Surgery, where it can also be processed, if you intend to collect it from there.
  5. We can send the prescription to your home address, but remember to enclose a stamped, addressed envelope. You can, if you choose, collect your repeat prescription from the surgery.

Prescription Charges
People in the following categories are automatically exempt from the prescription charges: Children under 16, under 19 and in full-time education, and all patients over 60 years and others. Please ask your pharmacist for details. It is sometimes worthwhile to buy a ‘season ticket’ for prepayment of these charges. These are available annually or for four months.

Dispensing
The Practice has facilities for the dispensing of prescriptions to residents of Blean and Rough Common at the Blean Surgery only.  If you are a resident of Rough Common then you will have to complete an 'application despensing of medicines on grounds of serious difficulty' form and have it approved before we can dispense your medicine.  This is necessary because there is a dispensary in Giles Lane on the University Estate.

 
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